PRIVACY POLICY

Last Updated: 01.12.2025

At Defenders Enterprise, we deeply value the trust placed in us by clients, partners, members, and visitors. As a veteran-led organization built on discipline, integrity, and transparency, we are committed to safeguarding your personal and business information with the highest level of responsibility. This Privacy Policy explains how we collect, use, store, and protect the information you provide when accessing our website, communicating with us, or engaging in any of our business services.

1. Information We Collect

Defenders Enterprise collects only the information necessary to deliver our services effectively, maintain operational accuracy, comply with legal requirements, and ensure smooth communication. We do not collect excessive or irrelevant information beyond what is required.

A. Personal Information

We may collect personal details to verify identity, prepare documentation, and communicate professionally. This includes:

  • Name, mobile number, and email address
  • National ID or business identification details
  • Employment or professional information
  • Membership details for internal veteran members

B. Business & Project Information

To support service delivery across various sectors, we may collect:

  • Procurement, supply, or material requirements
  • Technical, construction, or engineering documents
  • Logistics, event, or operational details
  • Financial quotations, invoices, agreements, or contracts

C. Website Data

When users access our website, certain technical information may be collected automatically, such as:

  • IP address and device information
  • Browsing activity and interaction patterns
  • Submitted contact forms or inquiries

We strictly avoid collecting unnecessary personal data and never engage in intrusive data-gathering practices.

2. How We Use Your Information

All information collected is used exclusively for legitimate business purposes. Defenders Enterprise utilizes your data to:

  • Deliver services across supply, construction, technology, logistics, security, catering, agriculture, training, and partnerships
  • Prepare quotations, proposals, and relevant project documentation
  • Communicate effectively and provide customer support
  • Verify identity when required for compliance or security
  • Maintain financial accuracy and fulfill statutory requirements
  • Ensure organizational transparency through internal auditing

We do not sell, rent, transfer, or trade any personal or business information to third parties for commercial gain.

3. Information Sharing

Defenders Enterprise may share information only in the following scenarios:

A. Internal Project Teams

Information may be shared with internal veteran-led clusters or teams responsible for the execution of your project. Access is granted strictly on a need-to-know basis.

B. Authorized Business Partners

In some cases, third-party collaborators or service partners may require specific information to fulfill operational roles. All partners are bound by confidentiality requirements.

C. Legal or Regulatory Requirements

If mandated by Bangladeshi law, regulatory bodies, or court orders, we may disclose information in compliance with legal obligations.

No information is shared without purpose, and all data-sharing activities follow strict confidentiality and ethical guidelines.

4. Data Protection

Defenders Enterprise implements robust security measures to ensure that your information is stored safely and protected from unauthorized access. Our data protection practices include:

  • Secure and protected digital storage systems
  • Restricted access to sensitive data
  • Confidentiality training for all members and employees
  • Prohibition of unauthorized disclosure
  • Regular internal audits and compliance checks

We continuously review our security measures to maintain data integrity and uphold our ethical commitments.

5. Cookies

Our website may use cookies and similar technologies to enhance user experience, monitor website performance, and improve functionality. Cookies help us understand user preferences and refine our digital presence.

Users may disable cookies through their browser settings. However, certain website features may not work as intended if cookies are disabled.

6. Your Rights

As the owner of your personal data, you have the right to:

  • Request access to the information we hold
  • Correct inaccurate or outdated information
  • Request deletion of data no longer required
  • Withdraw consent where applicable

To exercise any of these rights, please contact us through our official email address. We will address all requests in accordance with legal requirements.

7. Data Retention

Defenders Enterprise retains information only for as long as it is necessary for operational, legal, financial, or contractual purposes. Once data is no longer needed, it is securely deleted or anonymized to prevent misuse.

8. Updates to This Privacy Policy

We may revise or update this Privacy Policy to reflect changes in our services, legal obligations, or digital practices. All updates will be published publicly, and continued use of our services will constitute acceptance of the revised policy.

9. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: info@defendersenterprise.com.bd